Course Summary

There are eight
main topics in this training video :

1. Meeting Your Patient
2. Providing Equal Access to Quality Care
3. Respecting Patient Choices
4. Documenting Need for Medical Equipment
5. Assisting a Person with Visual Impairment
6. Communicating with People Who are Deaf or Hard of Hearing
7. Working with Patients Who are Difficult to Understand
8. Hidden Disabilities

A Certificate of
Completion is awarded on successful completion of this training. If you have
any questions regarding the contents or materials presented, please
email CDD at cdd@training-source.org

Intended Audience

Health care providers

Learning Objectives

After completing this training video,
participants will be able to: 

1. Recognize what a disability is.
2. Recognize the prevalence of disabilities and health
   disparities.
3. Learn strategies for communicating with people with
   disabilities, including active listening and teach-back.
4. Communicate more effectively with all patients.

Pre-requisites/Learning Level

No Pre-requisites

Competencies addressed

Core Competencies for Public Health
Professionals identified:

Domain 3: Communication Skills

• 3A2. Communicates in writing and orally with linguistic and
  cultural proficiency (e.g., using age-appropriate materials, incorporating
  images).
• 3B2. Communicates in writing and orally with linguistic and
  cultural proficiency (e.g., using age-appropriate materials, incorporating
  images).
• 3C2. Communicates in writing and orally with linguistic and
  cultural proficiency (e.g., using age-appropriate materials, incorporating
  images).
• 3A4. Suggests approaches for disseminating public health
  data and information (e.g., social media, newspapers, newsletters, journals,
  town hall meetings, libraries, neighborhood gatherings).
• 3A6. Communicates information to influence behavior and
  improve health (e.g., uses social marketing methods, considers behavioral
  theories such as the Health Belief Model or Stages of Change Model).
• 3B6. Communicates information to influence behavior and
  improve health (e.g., uses social marketing methods, considers behavioral
  theories such as the Health Belief Model or Stages of Change Model).
• 3C6. Evaluates strategies for communicating information to
  influence behavior and improve health (e.g., uses social marketing methods,
  considers behavioral theories such as the Health Belief Model or Stages of
  Change Model).

Domain 6: Public Health Sciences Skills

• 6A1. Describes the scientific foundation of the field of
  public health
• 6A2. Identifies prominent events in the history of public
  health (e.g., smallpox eradication, development of vaccinations, infectious
  disease control, safe drinking water, emphasis on hygiene and hand washing,
  access to health care for people with disabilities).
• 6B2. Describes prominent events in the history of public
  health (e.g., smallpox eradication, development of vaccinations, infectious
  disease control, safe drinking water, emphasis on hygiene and hand washing,
  access to health care for people with disabilities).
• 6B3. Applies public health sciences (e.g., biostatistics,
  epidemiology, environmental health sciences, health services administration,
  social and behavioral sciences, and public health informatics) in the delivery
  of the 10 Essential Public Health Services.
• 6C2. Explains lessons to be learned from prominent events
  in the history of public health (e.g., smallpox eradication, development of
  vaccinations, infectious disease control, safe drinking water, emphasis on
  hygiene and hand washing, access to health care for people with disabilities).
• 6A7. Describes the laws, regulations, policies, and
  procedures for the ethical conduct of research (e.g., patient confidentiality,
  protection of human subjects, Americans with Disabilities Act).
• 6B8. Identifies the laws, regulations, policies, and
  procedures for the ethical conduct of research (e.g., patient confidentiality,
  protection of human subjects, Americans with Disabilities Act).
• 6C8. Ensures the ethical conduct of research (e.g., patient
  confidentiality, protection of human subjects, Americans with Disabilities
  Act).

CEUs Offered

None

Cost

Free

Modality/format

Online Self-Pace

Length

1 hour

Presenter(s) and/or Content
Experts

Scott Lindgren, PhD; Ann Riley BSN, MA; Mike Hoeing, MA

Technical requirements

• Adobe Acrobat Reader 
• Flash Player 
• Speakers

Registration requirements

Register a free account

Creation and/or update

June 18, 2013